"#cloud service providers aren’t motivated to help businesses save money on their services"

"... cloud service providers aren’t motivated to help businesses save money on their services. If businesses using the cloud are reacting to problems, instead of proactively avoiding them through good planning, then they’re more likely to spend the extra money on last-minute solutions..."

I have just ran into this very interesting point of view on the Capacity Planning for cloud based IT expressed by two major Capacity Management tools vendors (TeamQuest and Fluke Networks - I have used their tools in the past).