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Wednesday, June 17, 2009

Management by Exception: Business vs. System

Management by Exception is actually an old idea and it is used for the Business Process management and even for the Accounting as defined in the following website that I have recently found: http://www.allbusiness.com/glossaries/management-by-exception/4944378-1.html

Wikipedia, referring to the same source, defines Management by Exception as a
"policy by which management devotes its time to investigating only those situations in which actual results differ significantly from planned results. The idea is that management should spend its valuable time concentrating on the more important items (such as shaping the company's future strategic course). Attention is given only to material deviations requiring investigation."

I would say if one applies this definition to IT, it turns to my term "System Management by Exception" where the "management" is Capacity management analysts or Capacity planners and "material deviations" are servers or applications' exceptions.

Speaking about applications' exceptions, currently I am working on applying “Management by Exception” approach not to servers farm capacity management (I think I have already done this successfully) but to a set of applications to produce automatically the list of only those applications that are having some exceptions (unusual but not yet deadly behavior) to help providing proactive application capacity/performance management. Why? Because in some IT environments with large number of applications the centralized capacity management does not exist and application support teams have to play that role and SEDS (System Management by Exception tool) should deliver automatically them what systems need attention within each exceptional application.

Wednesday, June 10, 2009

CMG Board of Directors Nomination

2020 UPDATE:

#CMGnews: I have been re-elected again to Computer Measurement Group (www.CMG.org) #BoardOfDirectors


Final update:

2015 UPDATE:
Thanks for all who voted for me last year! I am resubmitting my nomination again for this year.

2014 UPDATE:
This year I was nominated again !
So, if you are a CMG.org  member, please vote! How to vote check HERE.

By Chair of 2009 CMG Nominating Committee I have been asked to nominate myself to CMG Board of Directors. Apparently I am qualified for that and I believe it is a great honor. I have decided to do that and below it is my nomination statement.

Willingness to Serve:
CMG has been an extremely valuable part of my professional life for the past ten years. Because of CMG, I became a known specialist in IT Capacity Management discipline! I have already worked at the local level to support the organization and would like to serve on CMG's Board of Directors to continue promoting the organization throughout the IT community. My company and family members support my involvement with and commitment to CMG.

Professional Work Experience:I have over 30 years of experience in the IT field. I have started my career in 1979 as an IBM 370 system engineer. In 1986, I received my PhD. in Robotics at St. Petersburg Technical University (Russia), where I then taught full-time such subjects as CAD/CAM, Robotics and Computer Science for about 12 years. I have published more than 30 papers and made several presentations for different international conferences related to the Robotics, Artificial Intelligence and Computer fields. In 1999, I moved to the US and worked at Capital One bank as a Capacity Planner. My first CMG paper was written and presented in 2001. The next one, "Global and Application Level Exception Detection System Based on MASF Technique," won a Best Paper award at CMG’02 and was presented again at UKCMG’03 in Oxford, England. My CMG’04 was republished in the IBM z/Series Expo. I also presented my papers in Central Europe CMG conference (Austria) and at numerous US regional meetings. After working more than two years as the Capacity Management Team Lead for IBM, in 2007 I have accepted a Senior Capacity Planner position at SunTrust Bank where I am currently employed.

Other Professional Experience:I have a long experience working as a programmer. I have also acquired extensive managerial experience working as the Head of the CAD/CAM University’s lab and Team Lead at IBM. Since March 2005, I have been severing as Vice Chair of Southern CMG, providing vendors connections.

Candidate Statement:I believe that I am uniquely qualified and motivated to serve CMG and its future development, as the IT landscape changes. My major accomplishment is Statistical Exception Detection System (SEDS) for IT Capacity Management. SEDS ideas and techniques are published in a series of my CMG papers over the period of the last ten years and also in this technical blog. My position as a Capacity Management expert and my dedication to the CMG organization will allow me to contribute in substantial ways. I further believe that my teaching experience could enhance CMG’s training and educational services for technical community. If elected, I will diligently pursue innovative ways to strengthen the organization’s membership. I will continue the CMG’s dedicated tradition of volunteerism and will actively seek ways to support and improve CMG's commitment to supporting its members.

If you are CMG member, please vote for me!