(2010 UPDATE: based on the workshop the CMG'10 paper is written and will be published in the CMG conference - http://itrubin.blogspot.com/2010/11/my-cmg10-presentation-it-control-charts.html)
My workshop entitled
"Power of Control Charts: How to Read, How to Build, How to Use”
has been accepted for the CMG’09 Sunday Workshop program to be held at the Gaylord Texan in Dallas, Texas, December 6, 2009 (http://cmg.org/conference/cmg2009/)
The workshop proposal is following:
One of the most powerful ways to visualize computer system behavior is the Control Chart. Originally used in Mechanical Engineering, it has become one of the main Six Sigma tools to optimize business processes, and after some adjustments it is used in IT Capacity Management area especially in “behavior learning” products.
During the workshop the following topics will be discussed: What is the Control Chart? Where the Control Chart is used: review of some systems performance tools that use it. Control chart types: MASF charts vs. SPC. Gallery of already published charts in CMG papers plus some new charts with explanations on how to read them. How to build a Control Chart: using Excel for interactive analysis and R to do it automatically. The session includes a live demonstration of Excel to build different types of control charts against real performance data. Attendees will be provided CDs with the data in spreadsheets and will build Control Charts themselves even with their own data. Finally, they will be able to run an R-script to build a Control Chart based on input CSV data.
This workshop is based on series of CMG papers published by the author. The prototype of the workshop was presented twice this year in Southern CMG meetings in VA and NC.
The presentation slides are already published here: http://regions.cmg.org/regions/scmg/spring_09/PowerOfControlCharts.pdf
The most current and updated version can be ordered from CMG.org: http://www.cmg.org/downloads/sunday_workshop.pdf
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